Returns & Exchanges Policy
At Offduty India, we want you to be completely satisfied with your purchase. If your order doesn't fit or meet your expectations, you can return or exchange it within 7 days of delivery.
Initiate Request
Visit our returns portal and enter your order ID and phone number to select the items you wish to return or exchange.
Quality Check
Ensure the items are unworn, unwashed, and have all original tags and packaging intact for a successful inspection.
Schedule Pickup
Once approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the return package.
Receive Refund
After the product reaches our warehouse and passes quality control, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing